Our Advisory Board is comprised of medical personnel and consultants with many years of experience in managing long-term care services.



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With his clinical, research and academic background, company founder Dr. Jerry Flanagan has ample experience in the healthcare industry to understand the important role of LTC in the overall Health Care system. HHI will be well served by the guidance of other experts who come to HHI as a result of the company’s acceptance into the CONNECT Springboard Program, a startup incubator sponsored by the University of California, San Diego. Our Advisory Board is comprised of medical personnel and consultants with many years of experience in managing long-term care. The Board provides valuable expertise and guidance to help HHS maintain high standards of service and professionalism. The following have consented to making important contributions to the company to help us achieve our mission.

 

Andy Frank

Andy Frank is a Business Operations Executive with experience in a number of industries and with companies ranging from $5 million to over $1 billion. Over the past several years he has been utilizing operational expertise gained in major corporations to grow small and midsize companies. He has a consistent track record of improving efficiencies, reducing costs and streamlining operations in a wide range of situations, getting More of the Top Line to the Bottom Line.

 

Frank, who has a BA from Brown University and an MS in Systems Management from the University of Southern California, was in the aerospace & defense industry for over 15 years. Representative accomplishments during this period include:

  • Negotiated and implemented a $45 million per year Information Technology outsourcing contract
  • Restructured division systems and procedures, implementing a Procedures Improvement Program and an Internal Audit Management Program
  • Implemented a management program for “Other Allocated Costs”; reduced annual costs over $2 million
  • Created and managed a consolidated administration function 
  • Managed development of a $2 million environmental chemistry laboratory and a $1 million radiation test facility
  • Managed company consolidation from five locations into two
 

More recently, Frank was COO of a small, online retailer. In the first 6 months, he effected numerous forward-looking actions:

  • Projected 5 year growth; found and negotiated a lease for a new, larger location; and managed the transition into the new facility
  • Developed pricing models that were instrumental in negotiating new agreements with eBay
  • Brought-live a new web site to facilitate growth of the company’s own site web sales, and immediately kicked off a redesign project to achieve better usability and conversion and an SEO optimization project
  • Developed new models, reporting and disciplines for dealing with some of the ambiguities of business
  • Developed Key Performance Indicators (KPIs) for critical operations, and set baseline for 20% annual improvement
  • In 6 months, Net Income as a percent of sales improved ~ 65% 

Most recently, Frank was VP of Operations for a small, defense contractor. While there, he

  • Implemented new product development and testing programs to ensure product quality
  • Developed / implemented a new process for evaluating program bid opportunities
  • Reduced the monthly close to 5 days and implemented monthly financial reviews
  • Revised production/assembly processes on the company’s primary product; shortened delivery lead times by 15% and improved gross profit margin by nearly 10%
  • Transitioned the company to a Professional Employer’s Organization (PEO), outsourcing HR and payroll services; this allowed the reduction of 1 FTE and reduced the Company’s cost for health insurance

 

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